SAP HCM/Travel Management Implementation

Client

Before the intervention of EDV, the pharmaceutical giant grappled with a myriad of challenges in managing its travel and human capital. The absence of a Travel Management (TM) system led to a disjointed and inefficient travel process, which was managed by a third-party provider and was not integrated with Organizational Management (OM) or Finance.

Challenge

The Client faced several critical challenges:

  • Operational Inefficiencies:

Manual and disparate processes for travel requests, approvals, and expense management.

  • Financial Discrepancies

Lack of integration with Finance led to delayed reconciliations and discrepancies in financial accounting.

  • Data Silos

Fragmented data across different platforms hindered insightful decision-making

  • Employee Dissatisfaction

Employees faced difficulties in travel planning and reimbursement due to the uncoordinated systems.

  • Compliance Issues

Inability to ensure compliance with travel policies and regulatory requirements.

Solution

Methodologies & Technology Stack:

  • A standard TM module, enhanced with UI5, to streamline travel requests, approvals, and expense management.
  • A user-friendly front-end solution, eliminating the need for backend login, and enhancing user experience.
  • Utilizing infotypes, OM, and hierarchy for seamless line management approvals and other HCMfunctionalities.
  • Automated integration with MasterCard via CSV files to streamline credit card transactions.
  • Connecting with General Ledger (GL) accounts to ensure financial coherence.
  • The entire TM application was integrated into the client’s corporate portal for centralized access.

Team Structure:

Our team comprised experts with diverse skill sets:

  • Project Manager
  • 4 Consultants
  • 3 Developers
  • A dedicated team of testers and users

Results

  • Enhanced Operational Efficiency

Automated workflows and integrated systems reduced manual efforts and streamlined processes.

  • Elevated User Experience

The intuitive UI and centralized portal enhanced the user experience and improved adoption among employees.

  • Data-Driven Decision Making

The integrated data provided insightful analytics, aiding in strategic decision-making.

  • Improved Financial Management

Real-time integration with Finance ensured accurate and timely financial reporting and reconciliations.

  • Ensured Compliance

The system facilitated adherence to travel policies and regulatory compliance through automated checks and balances.

EDV, through its exemplary services and innovative solutions, crafted a success story, demonstrating how technological interventions, when executed with precision and expertise, can bring about a transformative change in the operational landscape of a global pharmaceutical leader.

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