Gamification Power Apps for Finance Teams

Client

A global leader in construction technology with a relentless focus on innovation, quality, and productivity. They wanted to increase the engagement in Finance department.

Requirements

The Client had several requirements:

  • Gamification Features

Implementing leaderboards, badges, and challenges to instill healthy competition and recognize achievements. Ensuring dynamic engagement with periodic updates to challenges and visible progress tracking.

  • Scalable Deployment

Serving 80 users across 8 finance teams located globally. Rolling out in three strategic deployment phases for smooth transition and adaptation.

  • User Interface

Intuitive dashboards for goal tracking, achievements, and performance feedback. Role-specific landing pages to maintain focus and usability.

  • Integration with SAP

Leveraging API-based integration to ensure seamless, real-time data refresh from SAP. Supporting transaction audits, data sync for KPIs, and visibility of real-time user progress.

  • Subsystem Architecture

Modular subsystem design supporting: gamification logic, user role-level segregation, secure SAP data interfaces. Clear testing protocols for each subsystem to ensure reliability and compliance.

Solution

Development Process:

The entire solution was built from the ground up, using Microsoft Power Apps and integrating Microsoft Power Automate for logic flows and API calls.

  • Gamification Engine: Built-in reward systems, with custom logic for badge allocation. Score aggregation for leaderboards updated in real-time using SAP data.
  • Security Layers: Four distinct user levels implemented to maintain data access segregation and compliance: executive view, team leader, standard user, auditor.
  • User Interface: Intuitive dashboards for goal tracking, achievements, and performance feedback. Role-specific landing pages to maintain focus and usability.

Deployment and Knowledge Transfer

The rollout was executed in three structured phases to ensure operational stability:

  • Pilot Phase: Deployed to a core team with enhanced support.

  • Intermediate Phase: Extended to half of the remaining teams with lessons applied from the pilot.

  • Full Deployment: Rolled out to all 8 teams.

After deployment, a comprehensive knowledge transfer was delivered, empowering the client’s internal team to maintain and enhance the solution independently.

Results

  • Increase in KPI

14% average increase in KPI performance across all teams.

  • Goal Clarity

Improved goal clarity, with each team member having clearly defined objectives and milestone tracking. Enabled leadership to gain deeper insights into team productivity and engagement.

  • Engagement

Heightened user engagement with active participation in challenges. Positive feedback loop created by transparent recognition mechanisms.

  • New opportunities

Identified opportunities for gamification in other departments through the user behavior audit.

This case exemplifies how thoughtful implementation of gamification in enterprise settings can yield measurable and meaningful outcomes. By combining Microsoft Power Apps, SAP integration, and behaviorally-informed design, the project delivered a scalable, secure, and engaging solution that transformed routine finance operations into a dynamic performance ecosystem.

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