SAP EWM Implementation

Client

A world-leading food producer in the profitable niche of supplements had invested in the services of one of the ‘big-five’ consultancies for their SAP EWM (Extended Warehouse Management) implementation. They expected a transformation, hoping that advanced solutions would streamline their operations. However, their expectations were met with a series of disappointments.

Challenge

The Client faced several critical challenges:

  • Service Inefficiencies

Despite offering a broad spectrum of services such as support, monitoring, config factory, and onsite support, the consultancy delivered poorly in every domain.

  • Operational Inefficiencies

The producer’s warehouse management was riddled with inefficiencies, including:

• Absence of best practices in warehouse management.

• A glaring lack of rigorous standards.

• Inaccurate stock levels and valuation.

• A prevailing culture where business operators would often bypass set processes.

  • User Neglect

There was an evident lack of cooperation with local users. The primary focus was on system configuration, sidelining the actual needs of the users.

Solution

Methodologies & Technology Stack:

  • Instead of just addressing the system issues, EDV dived deep into the root problems. They introduced rigorous standards and Ways of Working (WoW) that addressed crucial physical challenges like scanning and proper pallet placement.
  • Going beyond our brief, EDV participated in actual inventory checks, bridging the gap between the system and the actual stock.
  • EDV took an active role in data management. They ensured material indexes were accurate, Units of Measurement (UoM) were appropriate, and that system configurations reflected the on-ground realities.
  • They recognized the potential of integrating APO with EWM and ensured that this was achieved, setting the ground for seamless long-term planning.

Exemplary Execution by EDV Werke

In essence, what the client needed wasn’t just a system update but an overall operational overhaul. Despite the late engagement and an immovable golive date, EDV rallied and ensured that the go-live was a success.

Results

  • Successful Go-Live

Despite the initial challenges and the crunch time, the go-live was a resounding success.

  • Empowered Users

By focusing on the users and their needs, EDV ensured that the staff felt involved and empowered. This resulted in greater adherence to processes and higher productivity.

  • Operational Excellence

With the new standards and WoWsin place, the company started seeing drastic improvements in warehouse operations. Processes were streamlined, inventory became accurate, and the overall efficiency of the warehouse was enhanced.

  • Trust and Expansion

Due to the success of the implementation and the value added by EDV, the client decided to contract them for further EWM services for other US warehouses. A testament to the quality and effectiveness of our service.

EDV not only successfully rectified a failing EWM implementation but also brought about business-level changes that significantly improved the client’s warehouse operations. Our holistic approach ensured that the client benefited on multiple fronts, transforming challenges into success stories.

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