{"id":1853,"date":"2026-03-10T13:09:23","date_gmt":"2026-03-10T13:09:23","guid":{"rendered":"https:\/\/edvwerke.ch\/job\/data-engineer-copy\/"},"modified":"2026-05-04T10:27:46","modified_gmt":"2026-05-04T10:27:46","slug":"sap-esm-process-business-consultant","status":"publish","type":"job_listing","link":"https:\/\/edvwerke.ch\/fr\/job\/sap-esm-process-business-consultant\/","title":{"rendered":"SAP ESM Process &amp; Business Consultant"},"content":{"rendered":"<p style=\"text-align: left;\"><strong>EDV Werke is looking for a SAP ESM Process &amp; Business Consultant<\/strong><\/p>\n<p><strong>Working Model:<\/strong> Remote<\/p>\n<p><strong>Form of cooperation:<\/strong> B2B Contract<\/p>\n<p><strong>Tasks<\/strong>:<\/p>\n<ul data-start=\"215\" data-end=\"949\">\n<li data-section-id=\"1ijsezo\" data-start=\"215\" data-end=\"370\">\n<p data-start=\"217\" data-end=\"370\"><strong data-start=\"217\" data-end=\"240\">ESM Process Design:<\/strong> Design and optimize SAP Enterprise Service Management (ESM) business processes for HR, Finance, and other enterprise functions.<\/p>\n<\/li>\n<li data-section-id=\"yx52a2\" data-start=\"371\" data-end=\"514\">\n<p data-start=\"373\" data-end=\"514\"><strong data-start=\"373\" data-end=\"395\">Business Analysis:<\/strong> Analyze current service, case-handling, and shared service processes to identify gaps and improvement opportunities.<\/p>\n<\/li>\n<li data-section-id=\"xhhtxy\" data-start=\"515\" data-end=\"647\">\n<p data-start=\"517\" data-end=\"647\"><strong data-start=\"517\" data-end=\"546\">Service Model Definition:<\/strong> Define scalable and future-proof ESM service models, ensuring standardization and configurability.<\/p>\n<\/li>\n<li data-section-id=\"13fdydp\" data-start=\"648\" data-end=\"789\">\n<p data-start=\"650\" data-end=\"789\"><strong data-start=\"650\" data-end=\"677\">Stakeholder Engagement:<\/strong> Lead workshops, gather requirements, and align governance, ownership, and service strategy with stakeholders.<\/p>\n<\/li>\n<li data-section-id=\"1mczljy\" data-start=\"790\" data-end=\"949\">\n<p data-start=\"792\" data-end=\"949\"><strong data-start=\"792\" data-end=\"829\">Documentation &amp; Rollout Planning:<\/strong> Prepare functional specifications, rollout strategies, and onboarding approaches for additional enterprise functions.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"951\" data-end=\"954\" \/>\n<p data-start=\"956\" data-end=\"979\"><strong data-start=\"956\" data-end=\"977\">Must-Have Skills:<\/strong><\/p>\n<ul data-start=\"981\" data-end=\"1550\">\n<li data-section-id=\"1i8ehha\" data-start=\"981\" data-end=\"1092\">\n<p data-start=\"983\" data-end=\"1092\"><strong data-start=\"983\" data-end=\"1017\">Enterprise Service Management:<\/strong> Strong experience in ESM, case management, or shared service operations.<\/p>\n<\/li>\n<li data-section-id=\"1829onz\" data-start=\"1093\" data-end=\"1200\">\n<p data-start=\"1095\" data-end=\"1200\"><strong data-start=\"1095\" data-end=\"1126\">Business Process Expertise:<\/strong> Proven ability to design, optimize, and standardize business processes.<\/p>\n<\/li>\n<li data-section-id=\"1ynqe0c\" data-start=\"1201\" data-end=\"1324\">\n<p data-start=\"1203\" data-end=\"1324\"><strong data-start=\"1203\" data-end=\"1221\">SAP Knowledge:<\/strong> Solid understanding of SAP ecosystems (S\/4HANA, SAP service solutions) with hands-on ESM experience.<\/p>\n<\/li>\n<li data-section-id=\"1rbylaj\" data-start=\"1325\" data-end=\"1430\">\n<p data-start=\"1327\" data-end=\"1430\"><strong data-start=\"1327\" data-end=\"1344\">Adaptability:<\/strong> Ability to operate effectively in ambiguous, early-stage, or evolving environments.<\/p>\n<\/li>\n<li data-section-id=\"1oq14hp\" data-start=\"1431\" data-end=\"1550\">\n<p data-start=\"1433\" data-end=\"1550\"><strong data-start=\"1433\" data-end=\"1466\">Communication &amp; Facilitation:<\/strong> Excellent stakeholder communication, workshop facilitation, and alignment skills.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1552\" data-end=\"1555\" \/>\n<p data-start=\"1557\" data-end=\"1583\"><strong data-start=\"1557\" data-end=\"1581\">Nice-to-Have Skills:<\/strong><\/p>\n<ul data-start=\"1585\" data-end=\"2182\">\n<li data-section-id=\"19j30o0\" data-start=\"1585\" data-end=\"1699\">\n<p data-start=\"1587\" data-end=\"1699\"><strong data-start=\"1587\" data-end=\"1615\">HR &amp; Finance Operations:<\/strong> Experience with HR service delivery, HR operations, or Finance service processes.<\/p>\n<\/li>\n<li data-section-id=\"13lb5zb\" data-start=\"1700\" data-end=\"1819\">\n<p data-start=\"1702\" data-end=\"1819\"><strong data-start=\"1702\" data-end=\"1730\">Shared Service Exposure:<\/strong> Familiarity with large shared service centers and enterprise-level service operations.<\/p>\n<\/li>\n<li data-section-id=\"85216q\" data-start=\"1820\" data-end=\"1924\">\n<p data-start=\"1822\" data-end=\"1924\"><strong data-start=\"1822\" data-end=\"1849\">Process Modeling Tools:<\/strong> Experience using process modeling platforms such as Signavio or similar.<\/p>\n<\/li>\n<li data-section-id=\"18ryg79\" data-start=\"1925\" data-end=\"2061\">\n<p data-start=\"1927\" data-end=\"2061\"><strong data-start=\"1927\" data-end=\"1949\">Service Platforms:<\/strong> Knowledge of ServiceNow or comparable enterprise service management platforms for best-practice benchmarking.<\/p>\n<\/li>\n<li data-section-id=\"1ofw8zb\" data-start=\"2062\" data-end=\"2182\">\n<p data-start=\"2064\" data-end=\"2182\"><strong data-start=\"2064\" data-end=\"2094\">Advisory &amp; Design Mindset:<\/strong> Comfortable shaping business and service processes before full system implementation.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Benefits:<\/strong><\/p>\n<ul>\n<li>Competitive salary with performance-based bonuses.<\/li>\n<li>Opportunities for professional development and advancement.<\/li>\n<li>Dynamic and collaborative work environment.<\/li>\n<\/ul>\n","protected":false},"author":17,"featured_media":1578,"template":"","meta":{"_promoted":"","_job_location":"Remote","_application":"joanna.zuchowska@edvwerke.ch","_company_name":"EDV WERKE AG","_company_website":"https:\/\/edvwerke.ch\/","_company_tagline":"Building on experience, results and commitment.","_company_twitter":"@edvwerke","_company_video":"","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[5],"class_list":["post-1853","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time"],"acf":[],"_links":{"self":[{"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/job-listings\/1853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/users\/17"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/media\/1578"}],"wp:attachment":[{"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/media?parent=1853"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/edvwerke.ch\/fr\/wp-json\/wp\/v2\/job-types?post=1853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}