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EDV Werke is looking for an SAP Analytics Cloud SME (Subject-matter expert)

Technologies: SAP, SAC, SAP BW
Location: Liechtenstein
Area: Support
Form of employment: B2B
Experience level: Senior

The main tasks for the SAP Analytics Cloud SME (Subject-matter expert) are:

  • Working as a member of the Global IT team that prepares one of the biggest SAP Analytics Cloud implementations in the world (8000 unique users daily, 50000 story views daily)
  • Playing a role of a Single Point of Contact for all SAP Analytics Cloud support tickets (L3 support)
  • Designing and deploying CRM cycles throughout the life cycle of members and subscribers: reception cycle, development of use, satisfaction, retention, reactivation
  • Responding to technical questions coming from SAC Developers (40+ developers)
  • Escalating in the user management area and integrating with SAP Identity Management (IDM)
  • Supporting developers with SAC Best Practice implementation and BW queries / SAC Stories performance tunning
  • Taking part in SAC-related projects, but the main focus is on day-to-day platform operations and community support

The Candidate should have:

  • Professional background in SAP Analytics Cloud, ideally in platform administration
  • Professional background in SAP BW – development, performance optimization, query design
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work independently and in a team
  • Excellent English skills (written and spoken)
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Flexibility and ability to work independently and in a team
  • Knowledge of French
  • Great English skills (written and spoken)

It would be a plus if the Candidate had a professional background in:

  • SAP Analytics Cloud with BW4/HANA Live Connection
  • BW/4HANA
  • SAP Analytics Cloud Planning

The Candidate can expect:

  • B2B Contract
  • Challenging job in an international and multilingual environment
  • Professional development
  • Attractive and competitive compensation

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