EDV Werke is looking for an SAP Analytics Cloud SME (Subject-matter expert)
Technologies: SAP, SAC, SAP BW
Location: Liechtenstein
Area: Support
Form of employment: B2B
Experience level: Senior
The main tasks for the SAP Analytics Cloud SME (Subject-matter expert) are:
- Working as a member of the Global IT team that prepares one of the biggest SAP Analytics Cloud implementations in the world (8000 unique users daily, 50000 story views daily)
- Playing a role of a Single Point of Contact for all SAP Analytics Cloud support tickets (L3 support)
- Designing and deploying CRM cycles throughout the life cycle of members and subscribers: reception cycle, development of use, satisfaction, retention, reactivation
- Responding to technical questions coming from SAC Developers (40+ developers)
- Escalating in the user management area and integrating with SAP Identity Management (IDM)
- Supporting developers with SAC Best Practice implementation and BW queries / SAC Stories performance tunning
- Taking part in SAC-related projects, but the main focus is on day-to-day platform operations and community support
The Candidate should have:
- Professional background in SAP Analytics Cloud, ideally in platform administration
- Professional background in SAP BW – development, performance optimization, query design
- Team-oriented, detail-oriented, efficient, and solution-oriented attitude
- Superb analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Flexibility and ability to work independently and in a team
- Excellent English skills (written and spoken)
- Team-oriented, detail-oriented, efficient, and solution-oriented attitude
- Superb analytical and problem-solving skills
- Flexibility and ability to work independently and in a team
- Knowledge of French
- Great English skills (written and spoken)
It would be a plus if the Candidate had a professional background in:
- SAP Analytics Cloud with BW4/HANA Live Connection
- BW/4HANA
- SAP Analytics Cloud Planning
The Candidate can expect:
- B2B Contract
- Challenging job in an international and multilingual environment
- Professional development
- Attractive and competitive compensation